About tmalltote special business transactions law
Necessary charges other than the product price In addition to the product price, the following charges will be charged separately.
1) Consumption tax: 10% All product descriptions include tax.
2)Shipping fee:
*For purchases totaling 5,000 yen or more (tax included), shipping is free except for the following areas:
(Hokkaido: 1,210 yen (tax included) Okinawa main island: 2,310 yen (tax included) Remote islands: calculated separately)
*For purchases with a total product price of less than 5,000 yen, a flat rate of 770 yen (tax included) applies to all areas except Hokkaido, Okinawa Prefecture's main island, and remote islands.
(Hokkaido: 1,870 yen (tax included), Okinawa main island: 2,970 yen (tax included), remote islands: calculated separately)
3)Cash on delivery fee: If the payment method is cash on delivery, a separate cash on delivery fee will be charged. The fees are as follows.
How to order 1)Click [Add to Cart] for the product you want to purchase.
2)Click [Purchase Procedure] on the shopping cart screen.
3) Select the delivery address and press [Send to selected delivery address].
4) Select your payment method and click Next.
5) Please confirm your order details and press [Go to order completion page].
6) After completing your purchase, you will receive an order confirmation email, so please check it.
payment method
Cash on delivery: Please pay to the delivery person when the product is delivered. The amount will include the cash on delivery fee.
Credit cards: VISA, MASTER, DINERS, AMEX, JCB are accepted.
Bank transfer: Please pay through internet banking or ATM of each financial institution.
*We will ship after payment is confirmed.
Payment deadline When using bank transfer, please pay within 7 days after receiving your order confirmation from our store.
If you use cash on delivery, please pay when you receive the product.
Delivery time
We will ship your order within 3 business days after confirming your order payment.
(Since our company is closed on Saturdays, Sundays, and holidays, shipping may be delayed.)
*Please understand that in addition to the above, shipping may take longer due to summer and winter holidays, temporary shipping business closures, etc. We will notify you in advance on the News page of the top page.
*Please note that shipping may take longer due to product shortages.
Returns and Exchanges If you would like to return or exchange an item, please contact us within 7 days of receiving the item.
If the product is different or defective, we will exchange or refund at our shipping cost.
If the return is due to the customer's convenience, the customer is responsible for the shipping costs.
Please note that we cannot accept returns or exchanges for products that have been used once, products that have been delivered for more than 8 days, or products that have been damaged or soiled by the customer.
*Please be sure to return tags, etc.
Order completed
We will ship within 3 business days after confirming your order payment. (We are closed on Saturdays, Sundays, and holidays, so shipping may be delayed)
Please note that orders placed after 2:00 pm on business days will be shipped the next business day due to collection requirements. Please note.
In addition, there may be periods when shipping operations are temporarily closed due to the absence of full-time staff. In that case, we will notify you in advance on the TOP page "News".
cash on delivery fee
Less than 10,000 yen 330 yen
10,000 to less than 30,000 yen 440 yen
From 30,000 yen to less than 100,000 yen 660 yen
From 100,000 yen to less than 300,000 yen 1,100 yen
